Your refund will be initiated once the product is received back in our customer fulfilment center and inspected by our team.
Refund will be applicable under following conditions:
1. For delivered products, we will refund the customer the product amount in full only under the below conditions:
- Any manufacturing defects
- Product details not matching the description on our website
2. For products not delivered, you will receive a full refund if you cancel the order before shipped
The final refund will be received by you as follows:
- If you paid by cash on delivery, we will issue a refund to your wallet
- if you paid by credit/debit card, you can choose to have a refund by credit/debit card or to your wallet.Credit / Debit card refund will take place within 7-14 working days. (Product/s purchased through credit/debit card will be refunded ONLY to the same credit/debit card used for the transaction)
- A refund for product/s purchased through any kind of Gift Cards, Points, etc. will be refunded back to your wallet.